About Us

We don’t just sell holidays, we make them. The ‘making’ is in the detail. We are pioneers of effortless customisation, because we listen to you and we get you. We’ve been following in the path of our founder, Alfed Kuoni for over 100 years now. Visionary, adventurer and explorer, always seeking out new places, new experiences and easing the path for fellow travellers to share all he discovered. Little has changed. We understand what you want and need from a holiday, matching it with the perfect style to exceed expectations every time. We’ve grown to become the one of the country’s leading premium tour operators, and along the way we’ve picked up over 200 service and travel awards. View our story

Our Difference

We live to deliver on your holiday brief

Your holiday memories should linger long and we’re all about diving into what matters to you. We’ll tap into our love for creating holiday magic, to give you the wow you’re looking for within your budget

We get you in the holiday mood early

Book with complete flexibility whether by phone, online or in store. However you choose to get in touch, tell us what the dream looks like – space and silence, new adventures, quality time together, or a reboot – and we’ll find it for you at the very best value.

Adventure freely, knowing we’ve got your back

With ATOL protection, ABTA membership and 24/7 support, we’ve got you covered – enjoy every moment knowing you’re in safe hands. And we’re a Which? Recommended Provider for Family, Tailor Made and Beach holidays.

The full Kuoni experience

We’re here to take care of you at every step. We’ll make sure you have everything you need before you travel, look after you while you’re away and stay in touch when you’re back.

Meet us in store

200+ awards, from our customers and travel professionals

We’re known for exceeding our customers’ expectations and this is reflected in the accolades we’ve received over the years. We're regularly voted the best luxury travel company in the UK and have been awarded Recommended Provider status by Which?, the UK's largest consumer organisation.

More about our awards

200+ awards, from our customers and travel professionals

...that’s highly recommended by our customers

We’re committed to making your holiday as incredible as possible. Following their booking with Kuoni, customers rated us on average 9.5 out of 10.

More about our awards

Sharna (Metro centre) and Clare Sweatman (dorking) have been nothing less than exceptional, they have made the entire process more simple and pleasant than I would of thought possible they both exemplify customer service and are utterly proactive in their jobs and a credit to the company.

Harriet Gibbons had done some excellent research for us, based upon preferences that we had given her prior to a personal visit to your Cheltenham Branch; the result was that we got exactly what we wanted - many thanks!

Charlotte Lofty exemplified the professionalism and empathy with a friendliness and helpfulness that puts Kuoni in the forefront of travel.