Explore destinations
- Holiday type
- Brochures
- Collections
- Articles
- Time of year
Explore holiday type
If you're looking for a specific style of holiday, we've got you covered. Our range of travel types includes honeymoons, family breaks and solo travel, as well as specialist trips focused on wellness, wildlife-watching and lots more.
Speak to one of our experts now about this offer
Call us on - 0800 092 4444
Or drop into your local Kuoni store to find out more
Find your nearest store
Speak to one of our experts now about this offer
Call us on - 0800 294 9710
Or drop into your local Kuoni store to find out more
Find your nearest store
Speak to one of our experts now about this offer
Call us on - 0800 294 9728
Or drop into your local Kuoni store to find out more
Find your nearest store
This holiday is currently unavailable to book online
We'd love to help you secure your holiday, you can reach out to us in one of the following ways...
Call us
- We're here to answer the smallest question, or plan the largest holiday.
- Lines open until 8PM. Calls answered by a human within 2 minutes.
0800 294 9703
Lines open today 9am-8pm Show all hours 
All Destinations
Monday: 9am - 8pm
Tuesday: 9am - 8pm
Wednesday: 9am - 8pm
Thursday: 9am - 8pm
Friday: 9am - 8pm
Saturday: 9am - 6pm
Sunday: 11am - 4pm
Australasia & North America
Mon to Sat: 10am - 5pm
Sunday: Closed
Email us
- Ask questions, change bookings, or arrange to speak to us.
- We're online until 9am-8pm. Emails replied to within 1 working day.
Live chat
- Got a quick question? Our live chat team are here to help.
- We're online until 8 PM. Chats answered by a human within 1 minute.
Paradisus Playa del Carmen
Carefree fun for everyone
Catering specifically for families, Paradisus Playa del Carmen offers an excellent range of facilities and activities.
Striking the right balance between entertaining and luxurious, Paradisus Playa del Carmen keeps everyone happy. This is the family-friendly side of the Paradisus resort where you’ll find a children’s pool and splash park as well as craft activities every day. For grown-ups there’s a relaxing pool, a swim-up bar, chic spa and adults-only restaurants.
Why we love Paradisus Playa del Carmen
-
Upgrade to the Nikté Swim-Up Suite for the ultimate family escape.
-
Lots of activities for kids including piñata making, pizza workshops, beach games and treasure hunts.
-
You have access to all the restaurants at Paradisus La Perla, many of which are adults-only.
-
Your 5th Avenue location means you’re in the best spot for shops, restaurants and bars.
Rooms
The 488 suites are centred on the pool and beautifully maintained grounds. Modern amenities and design combine to provide a comfortable base for your family. This resort is designed with families in mind, so there are plenty of options when it comes to accommodation. We love the Nikté Swim-Up Suite for the ultimate family escape – and children will, too, when they realise they can get to their room straight from the swimming pool. These are in the exclusive The Nikté section of the resort, have a separate living area so you’ve got space to spread out, and a Jacuzzi out on the terrace. They come with the addition of a concierge service, so you can relax and enjoy your holiday knowing everyone’s well looked after.
Modern in design with dark wood furnishings.
- air-conditioning
- king-size bed or two double beds
- terrace or balcony
- living area
- flat-screen television
- Wi-Fi
- iPod docking station
- minibar restocked daily
- room service*
- coffee machine
- bath and rain shower
- 58m²
Perfect for guests who want a little more space these suites feature a living room with a sofa bed and kitchenette. There is also a whirlpool tub on the balcony or terrace.
- air-conditioning
- two double beds
- balcony
- living room with sofa bed
- kitchenette
- two flat-screen televisions
- Wi-Fi
- iPod docking station
- minibar restocked daily
- room service*
- coffee machine
- bath and rain shower
- 78m²
These spacious suites feature a living area with dining table for six and a large terrace or balcony.
- air-conditioning
- king-size bed
- balcony
- living room with sofa bed
- kitchenette
- two flat-screen televisions
- Wi-Fi
- iPod docking station
- minibar restocked daily
- room service*
- coffee machine
- bath and rain shower
- whirlpool bath
- 106m²
Ideal for families looking for a luxurious accommodation choice, these Reserve suites have a selection of added extra services and family friendly amenities. The Reserve inclusions: access to The Reserve Lounge; personalised service through direct contact with a concierge via instant message; snacks and drinks at the Beach Club; one dinner (set menu) per stay at Sal Steak Cave (adults only); exclusive fitness centre; priority reservations at all the restaurants; preferential reservations at the spa (treatments extra cost); access to The Reserve Pool and private beach area; access to the exclusive reserve areas at La Perla (if travelling alone, with your partner or friends age 18 and over).
- air-conditioning
- king-size bed or two double beds
- balcony with whirlpool tub
- flat-screen television
- Wi-Fi
- iPod docking station
- nightly turndown with milk and cookies
- minibar with kids’ drinks, restocked daily
- room service*
- Nespresso machine
- bath and rain shower
- kids’ and parents’ amenities
- 58 m²
As per The Reserve Suite but located on the ground floor and featuring a terrace that leads to a shared pool. The Reserve inclusions: access to The Reserve Lounge; personalised service through direct contact with a concierge via instant message; snacks and drinks at the Beach Club; one dinner (set menu) per stay at Sal Steak Cave (adults only); exclusive fitness centre; priority reservations at all the restaurants; preferential reservations at the spa (treatments extra cost); access to The Reserve Pool and private beach area; access to the exclusive reserve areas at La Perla (if travelling alone, with your partner or friends age 18 and over).
- air-conditioning
- king-size bed or two double beds
- terrace with whirlpool tub and access to a shared pool
- flat-screen television
- Wi-Fi
- iPod docking station
- nightly turndown with milk and cookies
- minibar with kids’ drinks, restocked daily
- room service*
- Nespresso machine
- bath and rain shower
- kids’ and parents’ amenities
- 58 m²
Featuring a separate living room and a master bedroom with two double beds.
- air-conditioning
- two double beds
- balcony with whirlpool tub
- living room
- flat-screen television
- Wi-Fi
- iPod docking station
- nightly turndown with milk and cookies
- minibar with kids’ drinks, restocked daily
- room service*
- Nespresso machine
- bath and rain shower
- kids’ and parents’ amenities
- 78m² The Reserve inclusions:
- Access to The Reserve Lounge
- Personalised service through direct contact with a concierge via instant message
- Snacks and drinks at the Beach Club
- One dinner (set menu) per stay at Sal Steak Cave (adults only)
- Exclusive fitness centre
- Priority reservations at all the restaurants
- Preferential reservations at the spa (treatments extra cost)
- Access to The Reserve Pool and private beach area
- Access to the exclusive reserve areas at La Perla (if travelling alone, with your partner or friends age 18 and over)
Ground-floor suites with a terrace that leads directly to a swim-up pool. The Reserve inclusions: access to The Reserve Lounge; personalised service through direct contact with a concierge via instant message; snacks and drinks at the Beach Club; one dinner (set menu) per stay at Sal Steak Cave (adults only); exclusive fitness centre; priority reservations at all the restaurants; preferential reservations at the spa (treatments extra cost); access to The Reserve Pool and private beach area; access to the exclusive reserve areas at La Perla (if travelling alone, with your partner or friends age 18 and over).
- air-conditioning
- two double beds
- terrace with whirlpool tub and access to a shared pool
- living area
- flat-screen television
- Wi-Fi
- iPod docking station
- nightly turndown with milk and cookies
- minibar with kids’ drinks, restocked daily
- room service*
- Nespresso machine
- bath and rain shower
- kids’ and parents’ amenities
- 78m²
Like the One Bedroom Suites but located in the exclusive The Reserve section of the resort. Guests can enjoy access to the Reserve Lounge, beach area and pool. The Reserve inclusions: access to The Reserve Lounge; personalised service through direct contact with a concierge via instant message; snacks and drinks at the Beach Club; one dinner (set menu) per stay at Sal Steak Cave (adults only); exclusive fitness centre; priority reservations at all the restaurants; preferential reservations at the spa (treatments extra cost); access to The Reserve Pool and private beach area; access to the exclusive reserve areas at La Perla (if travelling alone, with your partner or friends age 18 and over).
- air-conditioning
- king-size bed
- balcony with whirlpool tub
- living area
- flat-screen television
- Wi-Fi
- iPod docking station
- nightly turndown with milk and cookies
- minibar with kids’ drinks, restocked daily
- room service*
- Nespresso machine
- bath and rain shower
- kids’ and parents’ amenities
- 102 m²
In the Reserve section of the resort with direct access to a pool from the terrace. The Reserve inclusions: access to The Reserve Lounge; personalised service through direct contact with a concierge via instant message; snacks and drinks at the Beach Club; one dinner (set menu) per stay at Sal Steak Cave (adults only); exclusive fitness centre; priority reservations at all the restaurants; preferential reservations at the spa (treatments extra cost); access to The Reserve Pool and private beach area; access to the exclusive reserve areas at La Perla (if travelling alone, with your partner or friends age 18 and over).
- air-conditioning
- king-size bed
- terrace with whirlpool tub and access to a shared pool
- living area
- flat-screen television
- Wi-Fi
- iPod docking station
- nightly turndown with milk and cookies
- minibar with kids’ drinks, restocked daily
- room service*
- Nespresso machine
- bath and rain shower
- kids’ and parents’ amenities
- 102 m²
Facilities
Start your day at the breakfast buffet and work your way around the world at the numerous themed restaurants and bars. Some venues are family friendly, others are for adults only.
Naos
Head here for the international buffet open from breakfast to late night. Open for breakfast, lunch and dinner.
Sunrise Grill
Enjoy lunch at this snack bar and grill that overlooks Paradisus Playa del Carmen's main pool. Open for lunch.
Sal Steak House - adults-only
Meat lovers will love the roasting techniques used here. Open for dinner.
Flora
Here the focus is on healthy and organic dishes.
Bana Family
A perfect show-style dinner for the family - there are teppanyaki tables (subject to availability) or regular restaurant tables where you can sit and enjoy Asian fusion cuisine. Open for dinner.
Fuego - adults-only
For a taste of Latin American fusion cuisine and a tasty ceviche bar. Open for dinner.
Mole
Enjoy contemporary Mexican cuisine with a special quesadillas area, and an outdoor terrace that overlooks the garden below. Open for dinner.
Bana - adults-only
Incorporating a sushi bar and teppanyaki tables, Bana offers contemporary Asian-fusion food created by experienced chefs. Open for dinner.
The Lunch Box
Latin and Mexican flavours are just some of the options on this street food experience. Open for breakfast, lunch and dinner.
Cappella
Head here for a true taste of Italy. Open for dinner.
La Palapa - adults-only; exclusive to guests at The Reserve
Take your pick from the à la carte international menus that are specially prepared and enjoy the stunning views from this venue. Open for breakfast, lunch and dinner.
Smoothie Bar
Head here for fresh fruit smoothies and milkshakes.
Fahrenheit
Using local and seasonal ingredients, this bar offers snacks and drinks poolside. Open for lunch.
Bars
Beach or swim up, adult only or family friendly there's plenty of choice here. North Avenue is open for all, whilst South Avenue Bar is for adults wanting a modern setting for drinks and music. Try the local tequila at Blue Agave, sip on a martini at M Bar, enjoy sunset cocktails at Kanna or, for a taste of Japan, head to Toji. Gabi Club Bar, The Winery and Red Lounge are the popular post dinner venues.
Enjoy a taste of the Mediterranean and the Middle East with a visit to Vento.
Whats Included
All Inclusive • All meals and premium brand drinks (including selected international wine list in all à la carte restaurants) at a choice of restaurants and bars some of which are adult only (excluding Sal Restaurant) • 24-hour room service (service charge) • Minibar (one daily replenishment of soft drinks, water and beer) • Landsports including beach volleyball • Non-motorised watersports • Use of fitness centre • Nightly live entertainment.
Extra dining inclusions for Nikté guests • Breakfast at The Lunch Box (family friendly) Restaurant • Breakfast and lunch at La Palapa Restaurant (adults only) • One dinner per stay at Sal Steak Cave
Balance mind, body and soul with a visit to the YHI Spa. There are 14 treatment rooms and wet and dry saunas. Pilates, body balance, yoga and aqua fitness are just some of the classes available.
Aside from the leisure facilities, guests can learn the art of guacomole and sushi making, enjoy wine and tequila tasting and take part in salsa lessons.
Kayaking and snorkelling are the watersports on offer. There are also swimming pools for adults and a water theme park for families.
With dedicated pools, a tropical-themed water park, treasure hunts, beach games, pizza workshops and talent shows there is plenty to keep children busy. As well as a 24-hour babysitting service*, there is a nursery for children from 12 months to 4 years and a Kids' Zone for 5 to 12 year olds.
Guest reviews
{{tripAdvisor.tripAdvisorSummary.rating}}
Average Rating
Based on {{tripAdvisor.tripAdvisorSummary.num_reviews}} reviews
| Excellent | {{tripAdvisor.tripAdvisorSummary.num_reviews_5}} | |
| Very good | {{tripAdvisor.tripAdvisorSummary.num_reviews_4}} | |
| Average | {{tripAdvisor.tripAdvisorSummary.num_reviews_3}} | |
| Poor | {{tripAdvisor.tripAdvisorSummary.num_reviews_2}} | |
| Terrible | {{tripAdvisor.tripAdvisorSummary.num_reviews_1}} |
{{review.user_location}} {{review.date}}
These reviews are the subjective opinions of individual travellers and not of TripAdvisor LLC nor of its partners.
All Hotels in Riviera Maya & Playa Del Carmen
- Riviera Maya & Playa Del Carmen
- 5 Star
Set in a private bay, this adults-only resort is a contemporary choice with many facilities.
From £1,164 p/p
- Riviera Maya & Playa Del Carmen
- 5 Star
A sleek and stylish all-suite hotel in a golden setting overlooking the Caribbean Sea.
From £1,739 p/p
- Riviera Maya & Playa Del Carmen
- 5 Star
This rainforest-set Riviera Maya resort offers free access to some of the region’s best theme parks.
From £2,680 p/p
- Riviera Maya & Playa Del Carmen
- 5 Star
Enviable white sands and a fantastic Unlimited-Luxury® All Inclusive package.
From £2,016 p/p
- Riviera Maya & Playa Del Carmen
- 5 Star
An adults-only haven with unlimited access to a host of adventure parks.
From £2,967 p/p
- Riviera Maya & Playa Del Carmen
- 5 Star
- Riviera Maya & Playa Del Carmen
A modern Caribbean hideaway perfectly positioned amid sugar-white sands and rolling waves.
From £2,778 p/p
- Riviera Maya & Playa Del Carmen
An exquisite escape supercharged with romantic appeal.
From £2,126 p/p
- Riviera Maya & Playa Del Carmen
- 5 Star
Sumptuous and secluded, this romantic retreat sits upon the sandy shores of Playa Del Carmen
From £1,724 p/p
- Riviera Maya & Playa Del Carmen
- 4.5 Star
Steps from the sparkling white sands and azure waters of the Riviera Maya, Essence at the Fives Beach offers an alluring mix of natural beauty, top-notch entertainment and state-of-the-art facilities.
From £1,427 p/p
Sorry, your hotel is no longer available
Please check alternatives
Choose dates
{{store.searchDuration}} nights, {{formattedDate}}
Enter dates to check availability
{{ guestRollup || 'Enter guests' }}
{{ store.selectedAirport.text }}
{{ store.selectedClass.text }}
{{ store.selectedOccasion.text }}
Search
-
{{item.body}} -
{{item.body}}
Choose a departure date
{{store.searchDuration}} nights
Enter rooms & guests
Checking prices & availability
{{term}}, {{formattedDate}} for {{searchDuration}} nights
Destinations See all Destinations
HolidaysSee all Holidays
OffersSee all Offers
InspirationSee all inspiration
Talk to an expert today
Your dream holiday is just a phone call away
Call us on 0800 294 9703
Monday: 9am - 8pm
Tuesday: 9am - 8pm
Wednesday: 9am - 8pm
Thursday: 9am - 8pm
Friday: 9am - 8pm
Saturday: 9am - 6pm
Sunday: 11am - 4pm
Visit your local Kuoni store
Find your nearest store
In-person, virtual or phone
Get face-to-face advice from our friendly team