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One of Malaysia’s most famous hotels, the ‘E&O’ radiates style in a fantastic setting.
Many cities around the world have that one hotel that’s steeped in history and evokes memories of a bygone era. Singapore has Raffles and Rangoon has The Strand, while in Penang’s vibrant capital Georgetown, it’s the Eastern & Oriental Hotel. The hotel is split into two beautiful buildings – the Heritage Wing with a stylish waterfront pool and the modern Victory Annexe with a sleek sixth-floor pool. Expect vintage cocktails at Farquhar’s Bar and English afternoon tea at Palm Court.
Why we love Eastern & Oriental Hotel
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Luxurious Heritage Wing Suites come evening canapes and drinks.
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Victory Annexe Corner Suites feature large balconies and claw and ball baths.
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It’s a five-minute walk to George Town’s colonial villas, Chinese houses and rainbow of street art.
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You’re in one of Asia’s best street food destinations.
Rooms
The 232 suites at E&O are stylishly designed with a mix of modern and light tones, antique furnishings, natural wood floors and partially marble bathrooms. Some of the suites, such as the Deluxe and Premier Suites, overlook the Straits of Malacca, while others like the George Town Suites have city views. We love the vintage-style roll top baths and more heritage vibes in the Straits Suites and Writers Suites. Over in the Victory Annexe are the Studio Suites, which have a balcony overlooking the water, and the dual-aspect Corner Suites.
Spacious suites with a marble bathroom and views over the seafront. Located in the Heritage Wing.
- air-conditioning
- king-size bed or twin beds
- living room
- flat-screen television
- Wi-Fi
- Nespresso machine and tea station
- minibar*
- bathtub and separate shower
- 58m²
Heritage Wing suites featuring a separate living room and with views of the city.
- air-conditioning
- king-size bed
- living room with sofa and dining table
- flat-screen television
- Wi-Fi
- Nespresso machine and tea station
- minibar*
- bathtub and separate shower
- 79m²
Similar to the Deluxe Suites but with a terrace or balcony.
- air-conditioning
- king-size bed or twin beds
- balcony or garden terrace
- living room
- flat-screen television
- Wi-Fi
- Nespresso machine and tea station
- minibar*
- bathtub and separate shower
- 58m²
Large suites located in the Heritage Wing with a separate living room and views of the Straits of Malacca.
- air-conditioning
- king-size bed
- living room with sofa and dining table
- flat-screen television
- Wi-Fi
- Nespresso machine and tea station
- minibar*
- bathtub and separate shower
- 87m²
Oversized suites in the Heritage Wing with a separate living room and a dining area with a bar.
- air-conditioning
- king-size bed or twin beds
- living room
- separate dining lounge and bar
- flat-screen television
- Wi-Fi
- Nespresso machine and tea station
- minibar*
- bathtub and separate shower
- 135m²
The largest suite at the hotel with a distinct Malaysian interior and a huge living and dining area and a master bedroom. Situated on the second floor of the Heritage Wing.
- air-conditioning
- king-size bed
- balcony
- living room
- separate dining lounge and bar
- flat-screen television
- Wi-Fi
- Nespresso machine and tea station
- minibar*
- bathtub and separate shower
- 241m²
Located in the Victory Annexe and featuring a balcony that overlooks the seafront and city.
- air-conditioning
- king-size bed or twin beds
- balcony
- flat-screen television
- Wi-Fi
- Nespresso machine and tea station
- minibar*
- bathtub and separate shower
- 55m²
Dual-aspect suites in the Victory Annexe featuring a separate living room and a terrace that overlooks the Straits of Malacca and the city.
- air-conditioning
- king-size bed
- balcony
- living room
- flat-screen television
- Wi-Fi
- Nespresso machine and tea station
- minibar*
- bathtub and separate shower
- 123m²
Facilities
Sarkies, which is located in the lobby of the Victory Annexe, is the hotel’s main restaurant where breakfast, lunch and dinner are served each day. For a more formal affair on Wednesdays to Saturdays, book a table at Java Tree which is named after the tree that stands in the grounds and pre-dates the hotel. With classic dishes on offer complemented by selected wines.
The classy Palm Court is open each day for casual international dishes and tastes of Malaysia. A traditional afternoon tea is served here daily from 3pm to 5pm. The cosy Planters Lounge is situated on the sixth floor of the Victory Annexe and is open for casual all-day dining. The final venue at the E&O is Farquhar’s Bar, a classically decorated cocktail bar located by the lobby in the Heritage Wing. On Wednesday to Saturday, you can head here in the evening for pre- and post-dinner drinks and views out over the waterfront.
Sarkies
Popular with guests and locals, Sarkies serves breakfast, lunch and dinner buffet-style.
Palm Court
A mix of Malay, Indian and Chinese dishes as well as burgers and salads are served at the all-day diner.
Planters Lounge
Overlooking the Andaman Sea, Planters serves breakfast, lunch and dinner.
Farquhar's Bar
Overlooking Penang's waterfront, enjoy a drink from the nostalgic oak and brass long bar.
Java Tree
Java Tree is an elegant restaurant serving classic dishes.
Keep up the traditions of the hotel with a visit to Palm Court for afternoon high tea.
What's Included
For Heritage Wing Suite and Corner Suite guests • Breakfast at the Cornwallis or Sarkies (for all stays until further notice breakfast will be served at Palm Court or Cornwallis) For Studio Suite guests • Breakfast at Sarkies.
Upgrade Options
Half Board • Breakfast as above • Monday-Thursday and Sunday: Dinner at Palm Court; Friday & Saturday: dinner at Sarkies (Friday and Saturday)
Full Board • Breakfast as above• Monday-Thursday: Lunch and dinner at Palm Court; Friday & Saturday: Lunch and dinner at Sarkies; Sunday: lunch at Sarkies and dinner at Palm Court.
PAÑPURI is the hotel's organic spa that offers a range of massages including Indian Ayurvedic, traditional Thai and Japanese shiatsu.
Discover the history of the hotel and Penang with a visit to the hotel's gallery. Inside is a museum of artefacts and photos showcasing the social and cultural history of the area.
Guest reviews
4.5
Average Rating
Based on 5192 reviews
| Excellent | 3380 | |
| Very good | 1158 | |
| Average | 386 | |
| Poor | 164 | |
| Terrible | 104 |
Singapore, SingaporeApril 2025
superb hotel which is started by same people who started raffles. have to stay heritage side especially on ground floor near the pool. we stayed at room number 12. Ms nagesh made our trip memorable. right from word go we chatted online she helped in everything from guide to photographer. Lawerence was extraordinary guide, bayz creative photography too.
Johor Bahru, MalaysiaApril 2025
From arrival we felt unwelcome, no one help with the luggage and there are 5-6 front desk staff however was not being acknowledged. Waiting for a group and close to ten mins to my turn. Unfortunately we arrived at the wrong wing. We were pointed towards the exist and walk for 1 min to another wing. Which I believe a 5 star prestigious hotel like Easter child have at least walks us or assist with luggage service to another wing. Room was spacious which we like separate living room and bed room large marble washrooms. On the negative site TV were too small and doesn’t fit to the elegant theme or large room that we have. Called for ice and waited for close to 30 mins to delivered, when we did a second call operator mentioned that “oh you have not received? I call again” ice bucket come without a tongs and underlined which I have to use my hand to scout the ice. Happy to tour around the hotel with lots of history and antique. When I arrived at Cornwallis lounge 4-4:30pm thinking of have a coffee or tea, service seems unwelcoming, only mention “yes sir” 2 of them was using phone next to the bar and 2 dirty table with dirty glasses was unattended. Feel unwelcome again which we left and thinking if the lounge is open? Walking around the hotel is like in the museum knowing the history for 140 years old establishment. Having rich history I believe there is no history tour about the hotel which can be further understand Eastern & Oriental Hotel. Breakfast service was good, however we saw a live cockroaches next to the buffet line which make us lost appetite and not sure if the food served up to clean and hygiene standard. Upon check out I would like to thank Ananth from bell/door man assist with my luggage. Overall satisfaction and experience was bad and unpleasant. Probably the worst to be one of the best hotel in Penang. If is a three star hotel paying 30% lesser of the room rate I’m happy with the service. But the other way we wanted to experience the luxury paying more but get nothing from what should be enjoyed.
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Melbourne, AustraliaApril 2025
Awesome Heritage Hotel in a superb location, Buffet Breakfast and Ramadan Buffet dinner all exceeded our expectations. Room in Heritage Wing was luxurious as well as full of Old World Charm. Staff are Super Polite , Swimming Pool is awesome . Highly Recomended
These reviews are the subjective opinions of individual travellers and not of TripAdvisor LLC nor of its partners.
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