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Important message regarding Heathrow closure

You may be aware that Heathrow Airport has closed on Friday 21st March due to a fire at an electrical substation. There will likely be disruption over the next few days as the airport recovers.

Your airline will provide the most up-to-date information regarding your upcoming flights, and we encourage you to check their website regularly.

If you encounter any issues with your planned travel arrangements, please call us and we will be happy to help. Please be assured that Kuoni are monitoring this situation closely and we will do all we can to keep your holiday arrangements running smoothly.

Updated - 21/03/2025. 16:31pm

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Our personal travel experts are ready to help craft your perfect holiday, however you prefer to book

Call us

Our dedicated call centre is here to answer your questions and help you plan your perfect holiday.

0800 092 4444

Lines open today 9am-8pm Show all hours

All Destinations

Monday: 9am - 8pm

Tuesday: 9am - 8pm

Wednesday: 9am - 8pm

Thursday: 9am - 8pm

Friday: 9am - 8pm

Saturday: 9am - 6pm

Sunday: 11am - 4pm

Australasia & North America

Mon to Fri: 10am - 5pm

Saturday: 10am - 5pm

Sunday: Closed

Africa, India & Japan

Mon to Fri: 10am - 5pm

Saturday: 10am - 2pm

Sunday: Closed

Email us

Ask questions, change bookings, or arrange to speak to us. We're online 9am-8pm.

Emails replied to within 1 working day

Book an appointment

Visit us in store or book a video appointment to plan your holiday over a coffee or champagne – we often have next-day slots available.

Book appointment

Next day appointments available

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Important message regarding Heathrow closure